Refunds & Returns Policy

 

Refunds & Returns Policy

  • Stocked items: Refunds will be accepted, no questions asked, within 30 days from date of purchase and are at the buyer's expense unless the item is faulty in which case we will cover the return costs on agreement of fault.
  • Custom orders: Refunds will not be accepted once fabric and materials have been purchased unless faulty.  Proof must be provided in person or by photograph and agreed and returned within 30 days from date of purchase for a full refund or replacement at no extra cost.

 

Returned goods must be in original, unused condition and with all packaging (unless faulty after use).

Please return items to:

Harlan House & Home

57 Pomona Road

Empire Bay  NSW  2257

Australia